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Orders Help

Buying Australian NaturalCare's premium quality, Australian-manufactured vitamins, supplements and natural living products is easy.

Order by phone

Call us directly on 1300 365 020. Our friendly Customer Service team is available to take your order between 9am and 5pm (AEST), Monday to Friday.

Order online 24 hours a day, 7 days a week

To order online from Australian NaturalCare, you will need to have an online account with us.

If you have ordered from Australian NaturalCare before but this is the first time you are ordering online, you will need to set up an online account so please follow the steps for a new customer.


Shop instore

If you prefer to shop instore, you can visit our Showroom at 5/5 Talavera Road North Ryde NSW 2113 in North Ryde, Sydney.

A selection of our bestselling products is also available in over 300 Priceline stores across Australia. See the range of Australian NaturalCare products available in Priceline stores here

We’ve chosen Priceline to be our exclusive retail partner because like us, it’s an Australian business committed to excellent customer service and is dedicated to helping its customers live well and feel great.


New to Australian NaturalCare or ordering online from us for the first time?

You will need to register for My Account by selecting the My Account option in the top right corner of every page. Enter your details, including your email address and the password you want to use for your new account. Follow the steps to set up your account details and delivery information.

You can add or remove products, or change the quantity in your order at any time by using the shopping cart. At the checkout, remember to enter any promotional codes you've been sent to claim your special discounts.


Shopped online with us before?

Simply log in to My Account, browse our product range and place your order.


Receive a free gift when you order from us

When you order directly from Australian NaturalCare, whether online or by phone, you will automatically receive a free gift when you spend $90 or more (before delivery charges). The free gift changes every month. If you'd prefer not to receive a free gift, simply remove it from your cart in the Checkout page by clicking on the X next to the gift details, under the Active Discounts section.

Please note, free gifts are not available when shopping in Priceline stores.


Paying for your order online

You can be sure your payment is secure when shopping online with Australian NaturalCare. You have the option of paying by any major credit card or using PayPal.