Recurring Orders

A recurring order is handy if you have a list of vitamins that you need monthly or every few months. Placing a recurring order could save you time to order repeatedly, make sure your vitamins don't run out and save money at the same time as you are enjoying the best prices across all our channels!

Currently the subscription option is only available for selected Australian NaturalCare vitamins, not including third party products.

Recurring orders with a final amount in one order that totals $59 or more will receive FREE standard shipping.

• Guaranteed BEST prices on all your favourites
• No commitment - You are not locked in! Pause, edit, or cancel your orders at any time via your account
• Rewards - Earn rewards points with every order
• Set & Forget - Vitamins are delivered to your doorstep on time without all the fuss!

Step 1: Choose Subscription Products

On product pages you'll have the option to purchase each item as a one-time purchase, or as a subscription. Choose the subscription option on all the products you want to receive on a recurring, discounted basis, and we'll ship it to you according to the billing cycle you chose.

Please be noted that currently the subscription option is only available for selected Australian NaturalCare vitamins, not including third party products. Please refer to the product pages to see if there are subscribing options available.

Step 2: Checkout

If you don't have an existing account with us, the system will need you to create an account first before proceeding so that you could manage your subscriptions via your account.

For all recurring orders, Afterpay or Klarna payments are not available, you can only pay by credit/debit card.

What happens after

A recurring order will be generated every billing cycle and sent to you. You will receive reminder emails before every delivery goes out. You can edit your orders anytime and see the 'next subscription' date on your product under your account under the subscriptions tab.

If you're having trouble, contact us through our live chat or email us at myorder@ausnaturalcare.com.au.

How does the subscription work?

On each product page, you'll have the option to purchase each item as a one-time purchase, or as a subscription. Choose the subscription option on all the products you want to receive on a recurring, discounted basis, and we'll ship it to you regularly.

How can I cancel my subscription?

To cancel a subscription, you can log into your account, select subscriptions then click on the product you want to cancel. On the bottom right-hand side of the page, click the "Actions" button then press "Cancel Subscription" and follow the prompts.

How will I be charged for my subscription?

For your initial order, you will be charged during checkout. On all future orders, your payment method will be charged when your next order ships.

How do I know when my next subscription shipment comes in?

Login to your account under the subscriptions tab then you can see the "next subscription" date on your product.

How do I change/update my subscription shipment/delivery address/billing information?

You can edit all those information under your account's 'subscription' tab.

How much is delivery?

Delivery is free for all recurring orders with final amounts over $59.

For recurring orders under $59, a standard shipping fee of $8.95 will be charged with every order.

If you are having trouble or need further guidance, please contact our customer care team through our live chat or email us at: myorder@ausnaturalcare.com.au.